Privacy Policy | Praedify

1. Introduction

This Privacy Policy describes how Praedify collects, uses, and protects your personal information when you use our property management platform. We are committed to protecting your privacy and ensuring the security of your data.

2. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services.

Personal Information You Provide:

• Name, email address, and phone number
• Property addresses and details
• Tenant information and lease details
• Financial information related to rent and expenses
• Documents you upload to our platform

Information We Collect Automatically:

• Device information and IP address
• Usage patterns and preferences
• Log files and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Provide and operate our property management services
• Process transactions and send transaction notifications
• Send administrative information and service updates
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve our platform
• Detect and prevent fraud and security threats

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our platform
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption, secure servers, and regular security audits to safeguard your data.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to certain processing activities
• Data portability - receive a copy of your data
• Withdraw consent for data processing where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@praedify.com